A Specialized Verification Operations Partner for Public-Sector Programs.
Veridian Public slots into your delivery ecosystem — primes, integrators, consulting firms, and managed services — as a focused verification operations and citizen engagement layer. Specialized capability, low disruption to the rest of the program.
Designed to Work With Prime Contractors and Integrators
State Medicaid modernization, compliance, and Public Law 119-21 implementation programs are delivered by ecosystems of prime contractors, system integrators, consulting firms, and managed service providers. Veridian Public fits into those ecosystems as a focused verification operations and beneficiary engagement layer — bringing specialized capability without competing for the broader program scope.
- Specialized Medicaid verification operations
- Citizen engagement layer
- Operational workforce support
- Compliance documentation
- Implementation acceleration
- Human-in-the-loop service model
- Configurable workflows
- Low disruption to existing systems
Built to Fit Your Architecture
Veridian Public runs equally well as a standalone verification operations layer or embedded inside your existing workflow. Full API integration. Native support for modern contact centers. White-label or co-branded delivery, your choice.
Standalone Operations
Run Veridian Public as the verification operations layer for your state engagement — our trained specialists, our workflows, our dashboards. Lowest integration effort and fastest path to live operations.
Best for
First-mover state engagements, pilot scopes, and agencies without a mature contact center yet.
Embedded via API
Drop the verification operations layer inside your existing case management or transformation program. REST APIs and webhooks stream verification events, case updates, and exception alerts in real time. Audit logs flow into the state's SIEM and reporting tools.
Standards supported
REST · Webhooks · SAML 2.0 · OIDC · SCIM · FHIR-aligned data exchange · SFTP batch
Contact Center Native
Native integration with modern cloud contact centers. Agent-assist for verification cases, IVR and conversational-AI for beneficiary inquiries, multichannel reach (voice, SMS, chat, secure portal) with single-pane-of-glass case context.
Platforms supported
Genesys Cloud · NICE CXone · Amazon Connect · Five9 · Twilio Flex · Microsoft Dynamics Contact Center · Talkdesk
Public-Sector Ecosystem Partners
Veridian Public is designed to complement — not replace — the work of prime contractors and integrators leading Medicaid modernization initiatives.
Prime Contractors
Add focused verification operations and citizen engagement capability to your state Medicaid program delivery.
System Integrators
Layer a specialized operations partner alongside your MES, MMIS, or eligibility integration work.
Consulting Firms
Strengthen your client's Public Law 119-21 implementation roadmap with a delivery partner ready to operate.
Managed Service Providers
Extend your service catalog with Medicaid-specific verification operations and engagement.
State Procurement Vehicles
Work with us through cooperative purchasing, subcontract, or direct vehicles where appropriate.
Community-Based Organizations
Coordinate with CBOs supporting beneficiary outreach and assistance in their communities.
Technology & delivery partners we work alongside.
Veridian Public is independent — we accept no vendor commissions or referral fees. The partners listed here are the technology platforms and delivery organizations we work alongside when their capability is the right fit for an agency’s verification program.
Named relationships are confirmed under NDA during procurement and reference conversations. Veridian Public maintains no exclusive arrangements — the technology recommendation in any engagement is whatever fits the agency’s gaps.
Let's build a stronger delivery team for your state's program.
Reach out to discuss partnership models, scope, and engagement structures.
Partner With Veridian Public